1Introduction

Welcome to Subtitle Studio by Msone (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Subtitle Studio by Msone (the “App”). We are committed to protecting your privacy and ensuring transparency about our data practices.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2Information We Collect

2.1 Information You Provide Directly

2.2 Automatically Collected Data

• Application Logs: Debug information, error logs, performance metrics, and crash reports stored locally on your device
• App Usage Data: Features used, session duration, and performance metrics
• Device Information: Device model, operating system version, app version, hardware specifications
• System Information: Device manufacturer, brand, hardware details, memory information for debugging purposes
• Error Information: Automatic capture of app crashes, errors, and exceptions with stack traces
• Performance Data: Operation timing, response times, and performance bottlenecks
• File Metadata: File names, sizes, and creation dates of processed files

2.3 Information We Do NOT Collect

3Logging and Feedback System

3.1 Application Logging

3.2 What Gets Logged

• App Events: User actions, navigation, feature usage, and app state changes
• System Information: Device specifications, OS version, app version, memory usage
• Performance Metrics: Operation timing, response times, resource usage
• Error Information: Crashes, exceptions, error messages with stack traces
• Debug Data: Technical information for troubleshooting

3.3 What is NOT Logged

3.4 Feedback System

Our in-app feedback system allows you to:

• Report Bugs: Submit detailed bug reports with optional log attachments
• Request Features: Share ideas and suggestions for app improvements
• Provide Feedback: General comments about app usability and experience
• Attach Screenshots: Visual aids to help explain issues or suggestions

3.5 User Control Over Logs

You have complete control over your log data:

• View: Access log statistics and information through app settings
• Export: Generate comprehensive log reports for your own use
• Share: Voluntarily share logs with developers for support
• Delete: Clear all log files at any time through the app
• Disable: Turn off specific types of logging in app settings

3.6 Log Management

4How We Use Your Information

4.1 Primary Uses

• App Functionality: To provide subtitle editing, video synchronization, and export features
• User Experience: To remember your preferences and settings
• Performance Optimization: To improve app speed and reliability
• Feature Development: To understand which features are most valuable to users
• Bug Fixing: To identify, diagnose, and resolve technical issues
• Support: To provide technical assistance and respond to user inquiries

4.2 Optional Features

• MSone Integration: To submit subtitles to the MSone platform (only with explicit consent)
• Feedback Processing: To analyze user feedback and improve the application
• Cloud Backup: To sync your projects across devices (future feature, opt-in only)
• Community Features: To enable sharing and collaboration (future feature, opt-in only)

4.3 Analytics and Improvement

We may use aggregated, anonymized data to:

• Understand app usage patterns and user behavior
• Identify and fix bugs, crashes, and performance issues
• Improve user interface design and user experience
• Develop new features based on user needs and feedback
• Monitor app performance and stability across different devices
• Optimize resource usage and battery consumption

4.4 Log Data Usage

Application logs are used exclusively for:

• Troubleshooting technical issues when you report problems
• Understanding the context of crashes and errors
• Improving app performance and stability
• Providing better technical support to users

5Data Sharing and Disclosure

5.1 General Policy

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this policy.

5.2 Limited Sharing Scenarios

• User-Initiated Sharing: When you explicitly choose to share feedback, bug reports, or logs with developers
• MSone Platform: When you explicitly choose to submit subtitles to MSone
• Technical Support: When you voluntarily share log files or system information for troubleshooting
• Service Providers: Trusted third parties who assist in app operations (under strict data protection agreements)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In case of merger or acquisition (users will be notified)

5.3 Feedback and Log Sharing

5.4 Data Protection Measures

6Data Storage and Security

6.1 Local Storage

Most of your data is stored locally on your device:

• Subtitle files and projects
• App preferences and settings
• Video files (never uploaded)
• Recent session history
• Application logs and debug information
• Performance and usage metrics
• Crash reports and error data

6.2 Log File Security

6.3 Cloud Storage (Optional)

For optional cloud features, we use secure, encrypted storage with:

• Industry-standard encryption (AES-256)
• Secure data centers with physical security
• Regular security audits and monitoring
• Compliance with data protection regulations

6.4 Security Measures

• Encryption: Data encryption in transit and at rest
• Access Control: Restricted access to user data
• Regular Updates: Security patches and updates
• Monitoring: Continuous security monitoring
• Privacy by Design: Built-in privacy protections for all data collection

6.5 Data Retention

• Local Data: Retained until you delete the app or clear data
• Application Logs: Automatically rotated and deleted (maximum 5MB per file, 3 files total)
• Feedback Data: Retained only when voluntarily submitted by users
• Analytics Data: Anonymized data retained for up to 2 years
• Account Data: Retained until account deletion

7Your Privacy Rights

7.1 Access and Control

You have the right to:

• Access: View what personal data we have about you
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal data
• Export: Obtain a copy of your data in a portable format
• Restrict: Limit how we use your data

7.2 Logging and Feedback Controls

7.3 Opt-Out Options

• Disable analytics data collection in app settings
• Turn off crash reporting and error logging
• Disable performance monitoring and metrics collection
• Opt out of automatic log generation
• Disconnect from MSone integration
• Clear local app data at any time

7.4 California Privacy Rights (CCPA)

California residents have additional rights including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

7.5 European Privacy Rights (GDPR)

European users have rights including:

• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge complaints with supervisory authorities

8Third-Party Services

8.1 Integrated Services

The App may integrate with the following third-party services:

• MSone Platform: For subtitle submission and community features
• Google Play Services: For app distribution and updates
• Telegram API: For sending feedback and bug reports directly to developers (optional)
• Email Services: For sharing feedback through your device’s email client
• File Sharing Services: For sharing log files and screenshots when reporting issues

8.2 Third-Party Privacy Policies

These services have their own privacy policies. We encourage you to review:

• Google Privacy Policy
• Telegram Privacy Policy
• MSone Platform Privacy Policy (when using integration features)

8.3 No Liability for Third Parties

We are not responsible for the privacy practices of third-party services. Please review their policies independently.

9Children’s Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8.1 Age Verification

By using the App, you represent that you are at least 13 years old or have parental consent.

8.2 Educational Use

For educational institutions using the App with minors, additional safeguards apply:

• Institutional consent required
• Enhanced data protection measures
• Limited data collection
• Regular data deletion

10Changes to This Privacy Policy

10.1 Update Process

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

10.2 Notification of Changes

• Minor Changes: Updated policy posted with new effective date
• Material Changes: In-app notification and email notification (if provided)
• Significant Changes: May require re-acceptance of terms

10.3 Version History

Previous versions of this policy are available upon request for transparency.

11Contact Information

11.1 Data Protection Officer

For European users, you may also contact our Data Protection Officer:

• Email: [email protected]
• Response time: 30 days maximum as required by GDPR

11.2 Regulatory Authorities

You have the right to lodge complaints with relevant data protection authorities in your jurisdiction.

11.3 Bug Reports and Feedback